Simple math for pricing, plus how to pack and ship orders so nothing arrives damaged.
What you finish with
A priced catalogue built on true landed cost, and a packing and shipping SOP anyone can follow.
Landed cost is product, freight, duties, testing per lot, packaging, payment fees and an allowance for breakage and returns. Price from that number, never from the invoice.
Set a target contribution margin, then check it against the market. If you can only win on price, revisit the supplier or the product rather than shaving margin to zero.
Track stock by lot, watch expiry, and set reorder points from lead time and sales velocity so you never sell what you can't ship.
Write the pack procedure down so it survives your first hire: materials, cold packs, seal, label, insert, photo, scan, dispatch. Consistency here removes most support tickets.